Returns & Exchanges

DKNY is committed to your satisfaction and offers a seamless return process for items in original, unworn condition within 30 days of purchase. We strive to make your shopping experience as effortless as the modern New York style we represent.

Return Process

• 1.
  Initiate Your Return

  Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Prepare Your Package

  Securely pack your items in their original packaging, ensuring all tags are attached and a copy of the packing slip is included.

• 3.
  Attach the Shipping Label

  Print the prepaid shipping label provided via the portal and affix it firmly to the outside of your return parcel.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking number handy until your refund is processed within 7-10 business days.